Good Ideas and Travel Tips RSS

So you have deliberated and cogitated and finally gone out and bought a set of super new luggage to use on your travels. Lovely, shiny, with four wheels and TSA locks so that the customs officers can open the cases without forcing the locks… You have bought new clothes and toiletries, sunscreen, you have your checklist ready, passports… check, tickets…check, money…check, hotel reservations…check, holiday insurance…check. What have you forgotten…? You have forgotten the luggage strap!!!! A seemingly innocuous and unnecessary accessory which, when the poop hits the fan, may well save your holiday upon arrival at your destination. There is...

We have run a comprehensive luggage repair service from our store in Baker St for many years. It is fair to say that we are probably the only walk-in walk-out repair place in Central London. We get quite a few thank you notes but sometimes one stands out… Quite often, a manufacturer like Rimowa or Briggs & Riley will direct their customers to us. It was with some trepidation that we waited for this particular customer to arrive. All we were told was that she was a very important customer and she will be in a hurry…  I will let her...

Most branded luggage sold in the UK today comes with a warranty. This can vary from one year to three, five or even ten years in certain cases. All purchases are also protected in law under the sale of goods act, which places the retailler and manufacturer under certain obligations to the customer. You, the customer should be aware that all manufacturer warranties apply only to manufacturing faults and do not include damage sustained in transit. Therefore, most manufacturers will not accept liability for luggage damaged in transit. It is a somewhat grey area and we always advise that the...